➕ Adding a Ticket Category

Login to the Manuscript ERP with your credentials, on the top of the Top navigation bar you will see the gear icon near the Notification Bell

Click on the configuration icon in the top-right corner of the icon it will list the menu. Choose the configuration you need to access, and it will take you the configuration page with the menus on the left-hand side, clicking on the menus on the left-hand side will open the configuration you need to access,In the Configuration page, open Ticket Category from the left-hand menu. The Ticket Category page will open, where you can view the available ticket categories.

Click the Add Category a new add ticket category page will open .Enter the required details and click save.